BetterVPN ( brand da sabis at bettervpn.com) ne owned da operated ta BetterLink, LLC, a iyakance liability kamfani registered a cikin United States ("BetterLink, LLC," "mu," "us," ko "namu"). Mu ne built kewaye a sauƙi idea: kai should be able zuwa amfani yanar gizo privately da securely. Wannan manufar sirri explains me bayani mu tara, me mu yi ba tara, yadda mu amfani bayanan, da choices kai have. Shi applies zuwa namu gidan yanar gizo, manhajoji, da masu alaƙa sabis (together, "Sabis").
Don Allah read wannan manufa together tare da namu sharuddan amfani. Ta ana amfani Sabis, kai acknowledge wannan manufar sirri.
1. Namu approach
Muna tattara abin da muke buƙata kawai don gudanar da BetterVPN a babban mataki: muhimman bayanan asusu da biyan kuɗi, bayanan sarrafa na'urori da biyan kuɗi, ƙananan siginonin aiki da ake buƙata don samar da sabis da kare shi, da ƙananan bayanan tallafi. Ba ma gina bayanan bincikenka. Muna bin tsarin rashin adana bayanai mai tsauri ga zirga-zirgar VPN, kuma wannan manufar tana bayyana abin da hakan ke nufi a aikace.
Mu yi ba sell naka na kai bayani da mu yi ba amfani naka bayanan don cross-app advertising ko tracking.
2. Me mu yi ba tara (VPN activity)
A cikin line tare da namu babu-rijista commitment don VPN itself, mu yi ba tara ko store:
- Naka burauza history, zirga-zirga destinations, ko abun ciki na communications yayin an haɗa zuwa VPN
- DNS queries tied zuwa naka identity ko zaman a cikin a way wanda could reconstruct naka activity
- VPN zaman bayanan linked zuwa specific online actions kai take yayin an haɗa
Idan mu yi ba have bayanan, mu cannot disclose shi - ciki har da a cikin response zuwa na doka buƙatu.
3. Bayani mu na iya tara
3.1 Asusu da authentication
Lokacin kai create an asusu ko shiga, mu na iya process naka imel adireshi, a aminci asusu identifier, da authentication tokens daga method kai zaɓi (don misali imel ɗaya-time passcode, shiga tare da Apple, ko shiga tare da Google). Wannan ne an yi amfani zuwa sign kai a cikin, reset samun dama, aika sabis-masu alaƙa messages, enforce na'ura iyakoki, da kare against abuse.
3.2 Na'urori da manhajoji
Zuwa manage naka biyan kuɗi da registered na'urori, mu na iya process a na'ura identifier assigned ta app, a na'ura label (kamar as suna shown a cikin naka na'ura saituna), na'ura model, dandalin, da app version. Wannan helps us enforce shiri na'ura iyakoki, deliver configuration, da ajiye sabis aminci.
3.3 Lissafi da biyan kuɗi
An biya shirye-shirye ne processed ta biyan kuɗi providers (don misali Apple App Store, Google Play, kati processors kamar as Stripe, ko PayPal). Mu receive iyakance lissafi bayanan ana buƙata zuwa activate da manage naka biyan kuɗi - kamar as transaction status, shiri type, samfur identifiers, da renewal state - ba naka cikakke biyan kuɗi kati ko bank asusu number lokacin biya ne handled ta store ko processor.
Dawo da kuɗi depend a kan yadda kai an biya. Gidan yanar gizo biyan kuɗi ta cikin Stripe, PayPal, ko similar processors mu amfani directly na iya qualify don 30-rana garanti na dawo da kuɗi described a cikin namu sharuddan amfani. Sayayya ta cikin Apple, Google Play, ko wani App Store follow wanda store’s dawo da kuɗi manufa; mu cannot dawo da kuɗi those charges ourselves. Duba namu sharuddan amfani don cikakke dawo da kuɗi cikakkun bayanai.
3.4 Sabis operation da abuse prevention
Zuwa operate VPN sabis mu na iya process samfur-interaction bayanan kamar as uwar garke ko wuri selection, haɗi da disconnection events, biyan kuɗi checks, da configuration delivery. Yayin kai ne an haɗa, app na iya aika lightweight heartbeats wanda na iya include naka app version, na'ura identifier, da hanyar sadarwa addresses (kamar as naka na jama'a IP da VPN uwar garke endpoints a cikin amfani) don haka mu na iya correlate legitimate sessions, enforce quotas, da detect abuse. Wannan na aiki bayanan ne ba an yi amfani zuwa monitor me kai browse ko communicate ta cikin ramin sirri.
3.5 Tallafi da communications
Idan kai tuntuɓi us (don misali at [email protected]), mu ajiye correspondence ana buƙata zuwa resolve naka nemi.
3.6 Gidan yanar gizo da cookies
Namu shafi na iya amfani cookies ko similar technologies don essential operation da preferences. Lokacin kai arrive daga a campaign link, mu na iya store na farko-party campaign parameters (don misali utm_tushe ko gclid) a cikin naka browser da tare da gidan yanar gizo biya don haka mu na iya attribute a saya zuwa wanda visit. Mu yi ba aika those parameters zuwa Meta, Google Ads, ko TikTok pixels, da mu yi ba amfani advertising pixels a kan wannan gidan yanar gizo. Kai na iya control da yawa cookies ta cikin naka browser.
3.7 A kan-na'ura diagnostics
manhajoji na iya ajiye technical rijistoci a kan naka na'ura don troubleshooting (don misali lokacin developer mode ne enabled). These a kan-na'ura diagnostics ne ba uploaded zuwa namu uwar garke unless kai separately zaɓi zuwa raba them tare da us (don misali ta emailing tallafi).
3.8 A cikin-app tallafi handoff
Idan ka zaɓi Tallafi Kai Tsaye daga manhajar BetterVPN (yana samuwa idan ka shiga da biyan kuɗi mai aiki), za mu iya ƙirƙirar hanyar haɗin tallafi ta lokaci ɗaya mai gajeren rai wadda ke buɗe hira kai tsaye. Wannan miƙawa na iya raba taƙaitaccen bayanin asusu da na'ura da ƙungiyar tallafinmu don mu taimaka maka da sauri: imel da ID na mai amfani na asusunka, ko ka shiga ko a'a, matsayin biyan kuɗi, sunan tsari da ranar ƙarewarsa, sunan na'ura ko samfurinta, dandali da tsarin aiki, sigar manhaja da ginin ta, hanyar shiga, matsayin haɗi, da lambar kuskure ta jama'a idan ana nuna ɗaya. Ba ya haɗa da tarihin bincike, abubuwan da ke cikin zirga-zirgar VPN, kalmomin sirri, maɓallan haɗin VPN, alamomin zama, ko cikakkun alamomin gane na'ura. A kan talabijin, manhajar tana nuna lambar QR da za ka duba da wayarka maimakon buɗe burauza a kan talabijin. Hira kai tsaye tana gudana a kan manhajar tallafi da muke ɗaukar nauyinta da kanmu. Muna haɗa hira da asusun BetterVPN ɗinka ne kawai bayan sabobinmu sun tabbatar cewa ka shiga, ko ta hanyar haɗin tallafi na lokaci ɗaya na manhajar ko ta shigarka a gidan yanar gizo.
4. Yadda mu amfani bayani
- Provide, aminci, da improve Sabis
- Process biyan kuɗi da manage biyan kuɗi
- Aika important notices game da naka asusu ko Sabis
- Respond zuwa tallafi buƙatu da prevent fraud ko abuse
- Comply tare da na doka obligations where ana buƙata
Mu yi ba sell naka na kai bayani.
5. Rarrabawa
Mu na iya raba bayanan tare da:
- Sabis providers who assist us (hosting, imel delivery, biyan kuɗi processing, customer tallafi tooling, da kayayyakin aiki), under contracts wanda iyaka amfani zuwa providing sabis zuwa us
- Sign-a cikin providers kai zaɓi (kamar as Apple ko Google) kawai as ana buƙata zuwa complete authentication kai initiate
- Authorities lokacin ana buƙata ta applicable doka ko zuwa kare haƙƙoƙi, safety, da integrity na users da Sabis
6. Tsaro da retention
Mu amfani administrative, technical, da organizational measures designed zuwa kare bayani mu hold. Retention periods depend a kan purpose (don misali, lissafi records na iya be kept longer than gajere-lived na aiki signals an yi amfani kawai zuwa ajiye sabis reliable). Mu yi ba maintain VPN activity rijistoci as described a cikin section 2.
7. Naka haƙƙoƙi da asusu deletion
Depending a kan where kai live, kai na iya have haƙƙoƙi zuwa samun dama, correct, share, ko export certain na kai bayanan, ko zuwa object zuwa ko restrict certain processing. Zuwa exercise these haƙƙoƙi, tuntuɓi us at imel below. Mu na iya need zuwa verify naka nemi.
Kai na iya share naka BetterVPN asusu at kowane time daga app (Saituna → Asusu → Share Asusu) ko a kan namu gidan yanar gizo bayan signing a cikin (asusu menu → Share asusu, ko https://www.bettervpn.com/account/delete). Kai na iya be asked zuwa confirm tare da a verification lamba sent zuwa naka imel. Kai na iya kuma nemi deletion ta emailing [email protected].
8. International transfers
Mu na iya process bayanan a cikin ƙasashen sauran than naka naka. Where ana buƙata, mu amfani appropriate safeguards (kamar as standard contractual clauses) don transfers.
9. Yara
Sabis ne ba directed zuwa yara under age ana buƙata a cikin their jurisdiction zuwa consent. Mu yi ba knowingly tara na kai bayani daga yara a cikin violation na applicable doka.
10. Changes
Mu na iya sabunta wannan manufar sirri daga time zuwa time. Mu zai post revised version a kan wannan shafi da sabunta "Last updated" date. Material changes na iya be communicated ta imel ko a cikin-app notice where appropriate.
11. Tuntuɓi
Tambayoyi game da wannan manufar sirri: [email protected]
BetterLink, LLC operates BetterVPN sabis. Na hukuma correspondence na iya identify kamfani as BetterLink, LLC.